Quantum HR enhances HR efficiency through technology integration, managing transformation projects, and providing ongoing support

What Happens When AI Goes Wrong At Work?

Learning & Development is evolving fast - and AI is already reshaping how employees build skills. . .

Podcasts
13/11/25

Part 5 of our Podcast Series is now live!

Learning & Development is evolving fast - and AI is already reshaping how employees build skills, access support, and navigate their career paths.

In this episode, Claire Nutt and Kieran Gilmurray explore how HR and L&D professionals can move beyond traditional learning models and use AI to deliver relevant, responsive, and personalised development experiences.

Rather than relying on static courses or one-size-fits-all programmes, AI opens the door to adaptive learning paths that evolve with an employee’s needs. Claire and Kieran discuss how AI can identify skill gaps early, personalise training in real time, and help L&D teams give employees the support they need before challenges escalate.

The conversation also addresses the practical realities: L&D teams are already stretched, employee expectations are rising, and hybrid workforces need support across multiple environments. AI helps bridge that gap by offering micro-support at the point of need, surfacing knowledge instantly, and freeing L&D professionals from repetitive tasks so they can focus on strategic, human-centred work.

Crucially, Claire and Kieran highlight that AI isn’t about replacing the educator, it's about enhancing their impact. When implemented well, AI strengthens coaching, improves development planning, and creates more responsive learning ecosystems that drive performance, confidence, and long-term capability.

Listen to Part 5: What Happens When AI Goes Wrong At Work?

Join Claire and Kieran this November at the MCS Group offices in Belfast for a two-day, hands-on workshop designed to help HR and L&D professionals build real, practical AI skills that drive organisational value.

Organisations sending four or more delegates can also access discounted Tribe Tickets.

Click here to find out more information and reserve your place today: HR and AI Event - Kieran Gilmurray

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FAQs

Find answers to common questions about us...

What services do you offer?

Quantum HR provides a range of services including Business Process Audits, Transformational Project Management, and Continuous Support & Development. These services help organisations streamline HR practices, implement new technologies, and maintain ongoing digital transformation.

How do you help with digital transformation?

Quantum HR assists organisations by analysing current HR processes, identifying gaps, and implementing technological solutions that automate tasks and improve efficiency. We manage the entire transformation process, ensuring seamless integration and positive user experiences.

What industries do you serve?

Quantum HR primarily works with small to medium-sized organisations across various industries, including the private sector, charity, and publicly funded organisations. Our services are tailored to meet the unique needs of each client.

What makes you different?

Quantum HR is unique in its combination of HR expertise and deep understanding of technology. Unlike traditional companies, we focus on digital transformation from an HR perspective, ensuring that technological solutions align perfectly with HR processes and goals.

What kind of ongoing support do you provide?

After implementing new processes or technologies, Quantum HR offers continuous support to ensure these solutions are embedded as the new normal. This includes updates in response to legislative changes, software upgrades, and regular process reviews for continuous improvement.